COOKIES SHIP OUT THE WEDNESDAY FOLLOWING THE DATE OF YOUR ORDER! All orders place Monday - Sunday at 11:59 pm EST will ship out that Wednesday.
All orders placed by Sunday at 11:59pm EST will be we be delivered that Tuesday night. Delivery times will vary depending on the amount of orders that week and where you are located in the city. You can expect your delivery between 5pm- 9:45pm on Tuesday.
IMPORTANT PICKUP INFORMATION
PICKUPS ARE ONLY OFFERED ON THE FOLLOWING TUESDAY AFTER YOUR ORDER IS SUBMITTED FROM 3PM-4PM. NO EXCEPTIONS. IF YOU CAN NOT BE AT THE LOCATION BETWEEN 3PM - 4PM, DO NOT SELECT THIS OPTION. NO REFUNDS WILL BE ISSUED IF YOU DO NOT ARRIVE IN THIS TIME FRAME.
We are not responsible for delays with USPS due to COVID.
We bake all our cookies to order and send them out same day to ensure freshness. Please keep in mind that our shipping isn't ultra fast because we hand-craft each individual cookie to order with quality, care, and take pride in ensuring they arrive as fresh as possible.
Shipping and tracking information will be sent out via email once your order has dispatched from our facility. If you are located in the New York Metro Area, your order will arrive to you in 1-2 business day after it has shipped out, if all goes well on USPS' end. All other locations will typically receive their orders in 2-3 business days. Once your order has shipped and left our facility it is then in the hand of the USPS. Please keep a close eye on tracking and plan accordingly as cookies on door steps tend to attract unwanted visitors.
Please make sure to enter in the correct shipping address as our product is perishable!